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FREE DELIVERY OVER $80^
ORDER NOW IN TIME FOR CHRISTMAS DELIVERY. FIND OUT MORE
SHOP SAFELY WITH DECJUBA ON THIS OFFICIAL WEBSITE

Size Guide

Delivery & Shipping

Returns & Exchanges

Contact & FAQs

DELIVERY & SHIPPING

Please note: During busy periods there also may be a delay in dispatching your order due to an increase in order volumes. We are currently experiencing shipping delays. Please allow extra time for your delivery to arrive. Thank you for your patience and understanding.
You can get in touch with our #AMAZING customer service team by visiting decjuba.com.au/contact

CHRISTMAS DELIVERY

Standard Delivery:
VIC, NSW, ACT, QLD, SA, TAS: Order before 15th December
WA: Order before the 13th December
NT: Order before 12th December

Priority Delivery:
VIC, NSW, ACT, QLD, SA, TAS: Order before 20th December 2pm
WA, NT: Order before the 19th December 2pm

Same Day Delivery:
Melbourne Only: 22nd December 2pm

Click & Collect:
VIC, NSW, ACT, QLD, SA, TAS, WA: 24th December 12pm

International:
US: Order before 13th December
Singapore: Order before 7th December
UK: Order before 12th December
Canada: Order before 11th December
Hong Kong: Order before 7th December

STANDARD SHIPPING

TIMEFRAME
  • 3-7 business days.
PRICING
  • $10 Standard Delivery.
  • Free on orders over $80.

PRIORITY SHIPPING

TIMEFRAME
  • 1-2 business days.
PRICING
  • $15 Priority Delivery.
  • $5 on orders over $80.

SAME DAY DELIVERY - MELBOURNE ONLY

Same day delivery is only available based on stock levels in our warehouse. If your order is eligible, it will be displayed at checkout.

TIMEFRAME

WEEKDAYS -

Order before 2:00pm and receive 6:00pm – 11:00pm same day. Delivery on business days only.

WEEKENDS -

Orders after 2:00pm and on weekends will be delivered the next business day.

PRICING

  • $20 on orders under $80.
  • $10 on orders over $80.

Please note: Residential addresses are preferred as you must be available to sign upon delivery.

SAME DAY POSTCODES

CLICK & COLLECT

Click & Collect is now available in every DECJUBA store!
TIMEFRAME:
  • You will receive an SMS and email notification with full details once your order is ready for collection.
PRICING:
  • Free
COLLECTION:
  • If your order is unable to be collected within 14 days, it may be subject to cancellation and a full refund will be processed.
RETURNS:
  • DECJUBA accepts returns on all full price Click & Collect orders. Learn more about our returns policy here.
Please note: All items in your cart must be in stock in your selected store for Click & Collect to be available.

INTERNATIONAL SHIPPING

International shipping is only available based on stock levels in our warehouse. Please note, some items in your order may not be eligible.

5-10 BUSINESS DAYS
United States
Canada

6-12 BUSINESS DAYS
United Kingdom
Monco
Switzerland
United Arab Emirates

3 - 5 BUSINESS DAYS
Hong Kong
India
Indonesia
Japan
Korea (Republic Of)
Malaysia
Singapore
Taiwan
Thailand
Vietnam
France
Germany
Italy
Netherlands
Norway
Spain
Sweden
Turkey
Ukraine

15 - 20 BUSINESS DAYS
South Africa


Please note:This timeframe begins after your order has been processed.Our shipping does not cover any international customs duties or sales taxes that may be payable upon delivery.Delivery timeframes outlined above are indicative based on Australia Post Express guidelines.

TRACKING

Track your order HERE

Make sure you have your tracking number ready. Your tracking number can be found in your shipping confirmation email or by logging into your INSIDER account.

PRICING$15AUD international priority shipping direct to your door via Australia Post Express.We offer free express shipping to selected countries on orders over $160.

DELIVERY & TRACKING
  • We recommend providing a suitable daytime delivery address to ensure someone is available to accept your order.
  • Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery.
  • Your consignment number can be found by logging into your INSIDER account.
  • Track your order here.
If you have any questions you can get in touch with our #AMAZING customer service team by visiting decjuba.com.au/contact.

Become an INSIDER

Receive 10% off full price items, every time you shop*

Become an INSIDER

Receive 10% off full price items, every time you shop*

Connect With Us

DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.

© 2023 DECJUBA

DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.