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If you need help placing an order, tracking a delivery, or arranging an exchange feel free to reach out to us through any of the below channels.

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Our Customer Service team are available for over-the-phone support on +613 6361 0339

Monday to Friday 9:00am – 5:30pm


Chat to us via our online Live Chat
Monday to Friday 8:30am – 6:30pm AEST

Saturday 8:30am – 5pm AEST

Sunday 10am – 4pm AEST


Email us directly at customerservice@decjuba.com.au and we’ll get back in touch as soon as possible.


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Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.

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DECJUBA acknowledges the people of the Kulin Nation, the traditional owners of the land on which we work. We pay our respect to Elders past, present and emerging.

© 2021 DECJUBA

DECJUBA acknowledges the people of the Kulin Nation, the traditional owners of the land on which we work. We pay our respect to Elders past, present and emerging.