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A quick note - we always ship your order as soon as possible, however during this busy time of year there may be some delays. Please allow extra time for your delivery to arrive. We really (really!) appreciate your patience and understanding. If you have any questions, please get in touch with our customer service team.

Contact us

Chat to us Monday to Sunday 9am – 5pm AEDT.

Call us on +61 3 6361 0339 Monday - Friday 10am – 4pm AEDT.

Email us at customerservice@decjuba.com.au. Please include a detailed message with your order number if applicable and we will respond as soon as possible.

Need more answers? Refer to our Frequently Asked Questions below.

Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.

FAQs

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DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.

© 2023 DECJUBA

DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.