We’re here to help

Our Customer Contact centre will be closed for the ANZAC Day public holiday on Thursday 25th April. Please note our stores will open at 1pm.

Contact us

Chat to us:
Monday - Friday 10am - 4pm AEST

Call us on +61 3 6361 0339 Monday to Friday 10am – 4pm AEST

Email us at customerservice@decjuba.com.au. Please include a detailed message with your order number if applicable and we will respond as soon as possible.

Need more answers? Refer to our Frequently Asked Questions below.

Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.

FAQs