We aim to dispatch orders within 24 hours of them being placed. During busy sale periods, public holidays & weekends there may be a delay in dispatching your order due to an increase in order volumes.If you need further assistance please contact firstname.lastname@example.orgFor all other FAQ's regarding Shipping and Delivery please find them here
We’re here to help
A quick note - we always ship your order as soon as possible, however during this busy time of year there may be some delays. Please allow extra time for your delivery to arrive. We really (really!) appreciate your patience and understanding. If you have any questions, please get in touch with our customer service team.
Chat to us Monday to Sunday 9am – 5pm AEDT.
Call us on +61 3 6361 0339 Monday - Friday 10am – 4pm AEDT.
Email us at email@example.com. Please include a detailed message with your order number if applicable and we will respond as soon as possible.
Need more answers? Refer to our Frequently Asked Questions below.
Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.