Please note, our delivery partners are currently experiencing delays of up to 10 business days in some regions. Thank you for your patience and understanding during this time.
Due to the introduction of Level 4 restrictions and temporary closure our Melbourne stores, we are currently experiencing an increased volume of online orders.
Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number. We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.
If you have any further questions, our dedicated Customer Service Team are here for you. Please email us at: firstname.lastname@example.org
- $10 standard shipping for all orders under $80
- $15 express shipping for all orders under $80 (choosing express delivery at checkout prioritises your order over standard shipping)
Please note that the delivery time-frames outlined above are indicative based on Australia Post guidelines and begin after your order has been dispatched.