We aim to dispatch orders received before 11am AEST during regular business hours on the same day. Orders received after 11am AEST, on weekends or public holidays are aimed to be dispatched the next business day.

During busy sale periods there may be a delay in dispatching your order due to an increase in order volumes.

Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number.

We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.
Pricing & Timeframes
Australia
Free regular post on all orders over $150 for DECJUBA members.

$10.95 regular post for all orders under $150, delivery within approximately 3-7 business days from dispatch.

$14.95 express post, delivery within approximately 1-2 business days from dispatch.

If your delivery address is outside of the Australia Post express delivery network, including some area's in WA your delivery may not be covered by the Australia Post express next day guarantee. For more information, please visit the Australia Post website.

Please note that the delivery time-frames outlined above are indicative based on Australia Post guidelines and begin after your order has been dispatched.
NEW ZEALAND
Free express post on all orders over $150 for DECJUBA members.

$16.00 express post for all orders under $150, delivery within approximately 2-4 business days from dispatch.

$34.95 courier post, delivery within approximately 2-3 business days from dispatch.

Please note that the delivery time-frames outlined above are indicative based on Australia Post guidelines and begin after your order has been dispatched.
REST OF WORLD
$39.95 courier post, delivery within approximately 3-7 business days from dispatch.

Please note that the delivery time-frames outlined above are indicative based on Australia Post guidelines and begin after your order has been dispatched.