We aim to dispatch orders within 24 hours of them being placed. During busy sale periods, public holidays & weekends there may be a delay in dispatching your order due to an increase in order volumes.

Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number. We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.

If you have any further questions, our dedicated Customer Service Team are here for you. Please email us at: customerservice@decjuba.com.au
Pricing & Timeframes
Australia
FREE standard and $5 express shipping on all orders over $80
- $10 standard shipping for all orders under $80
- $15 express shipping for all orders under $80 (choosing express delivery at checkout prioritises your order over standard shipping)

REST OF WORLD
$39.95 courier post, with delivery delays of up to 7 business days from dispatch.

Please note that the delivery time-frames outlined above are indicative based on Australia Post guidelines and begin after your order has been dispatched.