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Terms & Conditions

 

Please read these Terms and Conditions carefully before using the Decjuba website.  If you cannot agree to these Terms and Conditions and our Privacy Policy please do not use the Decjuba website.  If you use the Decjuba website, you are deemed to have agreed to these Terms and Conditions and our Privacy Policy. 

The website and its content are provided for your personal use only, and must not be used for any public or commercial purpose.

This document sets out the Terms and Conditions that govern the use of the Decjuba website.

 

Amendment of these terms and conditions

As these Terms and Conditions may be amended from time to time, Decjuba recommends that this document be periodically reviewed. Amendments are effective immediately.


Applicable Law

These Terms and Conditions are governed by the laws of Australia.

 

Misuse of the Decjuba website

When using the Decjuba website, you must not:

• post the private details of another person or entity;

• impersonate or imitate another person or entity;

• restrict or inhibit another person from using or enjoying the Decjuba website;

• use the website in a manner or for any purpose which is unlawful or contrary to these Terms and Conditions;

• breach the copyright, trademark or intellectual property rights of Decjuba or a third party unless the prior written consent of Decjuba or the third party has been obtained;

• upload, post, email, transmit or otherwise make available any software that may contain a virus or other information that is designed to interrupt, destroy, disrupt, corrupt or limit the operation of the Decjuba website, its servers, software, hardware or equipment;

• engage in any activity which is likely to cause interference, harm or disruption to the Decjuba website, its servers, software, hardware or equipment; or

• breach the privacy of another.

Please report any breach of these Terms and Conditions to our customer service team via email at customerservice@decjuba.com.au or via phone on 03 9411 0214.

 

Creating an account

To place an order on the website, you will need to create an online account.

When you create an online account it is very important that any personal details you provide are complete, true and up to date.

Please let Decjuba know if your personal details change or are recorded incorrectly and Decjuba will promptly update them.

You will need to create a password to access your online account.  Your password must be unique and kept secure and private at all times.  Please let Decjuba know immediately if you believe or suspect there to have been a breach of security or any unauthorised use of your account.

It is important that you read and understand the Decjuba Privacy Policy as this governs the way in which Decjuba may use your personal information.

 

Orders

On submission of an order on the Decjuba website, Decjuba constitutes your offer to purchase merchandise.

When you place your order, Decjuba will send an email confirmation of your order outlining the details of your purchase.  This email does not constitute acceptance of your order.

On acceptance of your order, you will be allocated a Customer Order Number specific to your purchase.  Please quote your Customer Order Number when contacting Decjuba about your order.

All orders are subject to Decjuba’s approval and the availability of merchandise. 

If the merchandise ordered becomes unavailable, Decjuba will contact you. If you have paid for merchandise that is or becomes unavailable, Decjuba will promptly refund the cost of that merchandise to you.

The images, descriptions and prices of merchandise on the Decjuba website are provided for your reference only.  

Decjuba may place a limit on the quantity of merchandise that can be ordered on the Decjuba website.

 

Price

All orders are priced in Australian dollars and include GST.

All prices quoted on the Decjuba website exclude postage and handling costs.  You will be charged extra for postage and handling.  You will be notified of these extra costs at the time you place your order.

Prices quoted on the Decjuba website may differ from prices in store. Prices quoted on the Decjuba website are indicative only and are subject to change.

If the price of merchandise is reduced after you place an order, Decjuba will not offer a subsequent price adjustment.  The relevant price of merchandise is the price of merchandise at the time you place your order.

 

Cancellation of orders

Decjuba may in our absolute discretion, cancel or refuse to accept an order at any time, without liability.  

If Decjuba cancels an order after you have made a payment, Decjuba will refund that payment to you but will have no further obligations or liabilities to you.

 

Payment of orders

 You must provide complete, true and up to date payment and billing details. 

When you place an order on the Decjuba website, you authorise Decjuba to deduct payments from the credit card you provide.

You must be the authorised holder of the credit card or be authorised to use the credit card in order to have payment details authorised and processed. Decjuba can request or demand proof of authorisation.

Decjuba can refuse to authorise and process an order for any reason.  Decjuba may request credit, anti-fraud and identity checks if we believe this is necessary.

If Decjuba cannot charge payment to your credit card or if a payment is declined or returned for any reason, Decjuba may in our absolute discretion suspend or cancel your order and all our obligations with you under these Terms and Conditions.

If Decjuba is charged a fee for processing your credit card by your bank or financial institution, you will be liable for these charges. Decjuba will notify you of these charges if they apply. 

Decjuba use SecurePay, a secure payment system that encrypts credit card information to protect you in accordance with best industry practice. 

While Decjuba uses all reasonable steps to ensure your personal information remains secure, you must understand that it is impossible to completely guarantee that the transmission of data over the Internet will always be totally secure. 

Any information submitted to Decjuba on the Decjuba website is done so at your own risk.

 

Delivery of merchandise

If Decjuba have accepted your order and payment has been authorised and processed, the merchandise purchased will be promptly delivered to you.

Decjuba aims to deliver merchandise to Australia within three to five business days of accepting your order.

Decjuba aims to delivery merchandise internationally within five to seven business days of accepting your order.

Decjuba only uses reputable postage and courier services to deliver merchandise to the delivery address selected by you, Australia Post in most instances.

Decjuba accepts no responsibility or liability for undelivered merchandise.

Decjuba accepts no responsibility or liability if merchandise is returned to the Decjuba warehouse or if there is a delay in delivery which is beyond our reasonable control.

Title to the merchandise and the risk of loss or damage to the merchandise passes to you upon receiving delivery of the merchandise from the Decjuba postal or courier service.

 

Copyright/intellectual property rights

The Decjuba website, its content, layout and design together with any name, logo, photograph, image, code, text, data, graphic, software or other identifying mark appearing on the website, may only be used for your personal reference, and may not otherwise be copied, reproduced, used, stored, published, altered, licensed, downloaded or transmitted in any form or by any means in whole or part, without the prior written consent of Decjuba.

All names, logos and trademarks appearing on the Decjuba website are the property of Decjuba or a third party who has contributed to the website.

Nothing on the Decjuba website or in these Terms and Conditions should be construed as conferring a licence or right to use the Decjuba website or any name, logo, trademark unless the prior written consent of Decjuba or a third party has been obtained.

 

Third party websites

The Decjuba website may contain a link or pointer to an Internet website operated by a third party.  Decjuba makes no representation in relation to, and are not responsible for the content, products, services or security of any website operated by a third party.

Decjuba is not responsible for any loss or damage deriving from the use, content, products, services or security of a website operated by a third party.  You link to the website of a third party at your own risk.  These links are provided for your information and convenience only, and the inclusion of a link does not constitute an endorsement by Decjuba of a third party website.

Decjuba is not bound by any dealing that you may enter into with a third party.  The terms and conditions of a third party’s website govern any dealing you may have with that third party, in addition to these Terms and Conditions.  If there is an inconsistency between these Terms and Conditions and the terms and conditions of a third party website, these Terms and Conditions will apply.

You should also be aware that a third party may collect your personal information via its website.  A third party is governed by its own privacy policies and practices, not Decjuba’s Privacy Policy and practices.  Decjuba makes no representation about, and is not liable for, the privacy policies and practices of a third party. 

Decjuba encourages you to learn about the privacy practices and policies of a third party before linking to its website and/or providing personal information to it.

 

Competitions and promotions

From time to time Decjuba may run competitions and promotions.  These competitions and promotions may be subject to separate Terms and Conditions in addition to these Terms and Conditions.  Any additional Terms and Conditions will be made available on the Decjuba website.  Please read all additional Terms and Conditions.

Involvement in a competition or promotion will be deemed as acceptance of these Terms and Conditions and any additional Terms and Conditions governing the competition or promotion.

 

Website is “as is” 

Use of the Decjuba website is on an “as is” and “as available” basis.

Use of the Decjuba website is at your own risk.

Decjuba does not warrant or guarantee that the Decjuba website is accurate, correct, secure, reliable, timely, complete, adequate for any purpose or that it will remain uninterrupted or virus free.

Decjuba is not liable for any error or omission in information on the Decjuba website.

Decjuba may modify, discontinue, interrupt, suspend or limit the use of the website at any time when we believe it is reasonably necessary to do so.  Decjuba is not liable for any modification, discontinuance, interruption, suspension or other limitation of the website.

Any material downloaded or otherwise obtained through the Decjuba website is done so at your own risk and discretion.  Decjuba is not responsible in any way for any damage to your computer or network that may result.

To the maximum extent permitted by law Decjuba expressly disclaim all representations and warranties of any kind, unless otherwise stated.

 

Failure to comply with these terms and conditions

If you fail to comply with these Terms and Conditions as amended from time to time, Decjuba may without limitation, in our absolute discretion and without notice:

suspend or terminate your access to the website; or

take legal action where necessary.

 

Liability

Without limitation, Decjuba is not liable for any loss, damage, cost, expense, liability, action, claim, judgment or penalty whatsoever arising directly or indirectly as a result of or in connection with:

• your use of the website;

• any transaction entered into through or from the website;

• your inability to use the Decjuba website for whatever reason;

• the deletion, correction, destruction, damage, loss or failure to store or retain information;

• your use of any products or services obtained on or through the Decjuba website;

• any unauthorised access to the Decjuba website;

• the transmission of any virus onto your computer;

• the unauthorised alteration of data or transmissions;

• the statements, information or conduct of any third party on the Decjuba website;

• any other matter relating to the Decjuba website; and

• any breach of these Terms and Conditions by you.

 

Indemnity

You agree to indemnify and hold Decjuba harmless against any loss, damage, cost, expense, liability, action, claim, judgment or penalty arising directly or indirectly as a result of or in connection with:

• a breach of these Terms and Conditions by you;

• your access to or use of the Decjuba website; and

• a breach of Australian and/or International copyright laws by you.

 

Electronic communications

By accessing and using the Decjuba website you agree to receive electronic and marketing communications from Decjuba.  

You can elect to discontinue communications from Decjuba at any time.

 

Severance

If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remainder of the Terms and Conditions will continue to apply.

 

Queries 

If you have any queries or would like more information about these Terms and Conditions please contact our customer service team via email at customerservice@decjuba.com.au or via phone on 03 9411 0214.