PRIVACY

Why do we collect your personal information?

We are committed to ensuring that your personal information is collected, used and held in accordance with the Privacy Act 1988 (Cth), the National Privacy Principles and general law.

We may collect personal information (such as your contact details) from you to enable us to sell products, provide special offers and send marketing and other communications to you.

We may also collect information about your use of the website and your shopping habits and preferences in order to improve our business and your overall shopping experience.  

We may also be required to collect personal information from you by law.  

Unless required by law you are not obliged to provide personal information to us.  You must understand however that in some circumstances without personal information, we may not be able to sell or offer our products and services to you.    

How do we ensure that your personal information is protected?  

We are committed to ensuring that your personal information is securely protected at all times.   

We take all reasonable steps to prevent your personal information from being modified, lost or shared without your consent.  

We have appropriate and secure computer and network systems as well as sound internal policies and procedures to safeguard your personal information.

When do we pass your personal information on to a third party?

In some circumstances it may be necessary for us to pass personal information on to a third party in order to provide you with services.

It is usual for a third party to be subject to strict confidentiality agreements that prohibit personal information from being used for other, unauthorised purposes.   

We cannot be held responsible for the privacy policies and practices of a third party.   We recommend you review third party websites in order to satisfy yourself that the privacy policies and practices are adequate.

We will not otherwise sell, trade or disclose your personal information to a third party, unless required by law.

How do we ensure that your personal information is up to date, accurate and relevant?

You can review, change or update your personal information at any time.  

Please let us know if your personal details are recorded incorrectly.  

We will take all reasonable steps to promptly correct personal information that is not accurate, up to date or complete.  

You can request access to your personal information at any time.  

Can your personal information be destroyed?

If you ask that we destroy your personal information or have it permanently removed from our system, we will do so securely.

Contacting us

If you have any queries about our Privacy Policy or would like your personal information to be updated, amended or destroyed, please contact customerservice@decjuba.com.au

If you do not wish to receive marketing and other communications from us, you can notify us at any time.

Changes to the Privacy Policy

Any changes to our Privacy Policy will be promptly noted on our website (www.decjuba.com.au).   We recommend that you periodically review this Privacy Policy.   

Consent

By using the website and providing personal information to us you agree to the collection, use and storage of your personal information by us as outlined in this Privacy Policy.

Complaints

If you believe that we have interfered with your privacy, please contact our Privacy Officer at customerservice@decjuba.com.au

A formal complaint can also be made to the Privacy Commissioner.

August 2011

Decjuba
28-30 Wellington Street
Collingwood VIC 3066

P: 03 9411 0200 / F: 03 9417 7262