50% Off Selected Styles

DELIVERY

We aim to dispatch orders received before 11am AEST during regular business hours on the same day.

Orders received after 11am AEST, or on weekends or public holidays are aimed to be dispatched on the next business day.

Please note that during busy sale periods, there may be a delay in dispatching your order due to an increase in order volumes.

As soon as your order has been dispatched you will receive a shipment notification via email containing your consignment number so you can track its delivery progress. Alternatively, you can find your consignment number by logging into your account and checking your order history.

Once your order has been dispatched, the delivery of your order is in the responsibility of the shipment provider. If you would like a delivery update, we recommend tracking your order online or contacting the shipment provider directly with your consignment number.

We only use reputable shipping, postage and courier services to deliver merchandise, which is Australia Post in most instances. Please check your shipment notification to confirm your delivery provider.

We recommend providing a work or other suitable daytime delivery address to ensure someone is available to sign for your delivery. If no one is available to sign for the delivery, a calling card or email will most likely be left and your delivery will be taken to the closest post office for collection.

Please note that all included delivery charges do not include possible taxes or duties which may be applied by customs. Any customs duties, foreign taxes or other fees are the responsibility of the customer.


SHIPPING

AUSTRALIA

Free regular post on all orders over $150 for Decjuba members.

$10.95 regular post charge for all orders under $150, delivery within approximately 3-7 business days from dispatch date.

$14.95 express post charge, delivery within approximately 1-2 business days from dispatch date.

Please note, if your delivery address is outside of the Australia Post Express delivery network, including some area's in WA your delivery may not be covered by the Australia Post Express next day guarantee. For more information, please visit the Australia Post website.

NEW ZEALAND

Free regular post on all orders over $150 for Decjuba members.

$16.00 express post charge for all orders under $150, delivery within approximately 2-4 business days.

$34.95 courier post charge, delivery within approximately 2-3 business days.

REST OF WORLD

$39.95 courier post charge, delivery within approximately 3-7 business days.

WANT IT NOW 3 HOUR DELIVERY

$19.95 delivery charge, delivery within 3 hours to the Melbourne metro area.

Available from Monday - Friday between the hours of 7am-2pm AEST to a valid Melbourne metro address.

Please note, as this service requires a signature please make sure the delivery address provided has someone available to sign for the delivery.


QUERIES

If you have any queries about our dispatch timeframes or delivery policies, please contact our customer service team via email on customerservice@decjuba.com.au.

Decjuba Delivery