Free Shipping On Orders Over $150

Delivery


Order Dispatch Timeframes

Orders received before 11am AEST will be processed and dispatched same day during regular business hours between Monday and Friday.

Purchases made after 11am AEST, on weekends or public holidays will be processed on the next business day.

Please note that during busy sale periods there may be a delay in dispatching your order due to an increase in order volumes.

Delivery

We only use reputable postage and courier services to deliver merchandise, Australia Post in most instances.

We recommend providing a work address or other suitable daytime address for delivery to ensure someone is available to accept your delivery in person. If you are not available to accept delivery in person, a calling card will be left and your delivery will be taken to the closest post office for collection.

We accept no responsibility or liability if merchandise is returned to us or if there is a delay in delivery which is beyond our reasonable control. We accept no responsibility or liability for undelivered merchandise.

All delivery charges do not include possible taxes or duties which may be applied by customs. Any customs duties, foreign taxes or other fees are the responsibility of the customer.


Shipping Options


AUSTRALIA

Free regular post on all orders over $150 for Decjuba members.

$10.95 regular post charge for all orders under $150, delivery within approximately 3-7 business days.

$14.95 express post charge, delivery within approximately 1-2 business days.

Please note, if your delivery address is outside of the Australia Post Express delivery network, including some area's in WA your delivery may not be covered by the Australia Post Express next day guarantee. For more information, please visit the Australia Post website.

NEW ZEALAND

Free regular post on all orders over $150 for Decjuba members.

$16.00 regular post charge for all orders under $150, delivery within approximately 2-4 business days.

$34.95 express post charge, delivery within approximately 2-3 business days.


REST OF WORLD

$39.95 express post charge, delivery within approximately 3-7 business days.


WANT IT NOW 3 HOUR DELIVERY

$19.95 delivery charge, delivery within 3 hours to the Melbourne metro area.

Available from Monday - Friday between the hours of 7am-2pm AEST to a valid Melbourne metro address.

Please note, as this service requires a signature please make sure the delivery address provided has someone available to sign for the delivery.
Decjuba Delivery